As a food product, all sales of Oil and Vinegar are Final unless damaged or defective.
Please allow 2-3 days for your order to be processed and shipped. The shipping method you choose at checkout will be applied to your order.
You may return unused or damaged merchandise (excluding Oils and Vinegars) for a full refund within 15 days of ship date. We’ll also pay the return shipping costs if the return is a result of our error. (i.e. you received an incorrect or defective item, etc.) To return products, please include a copy of the invoice and the reason for the return and ship to:
Oro di Oliva
7606 Harwood Ave.
Wauwatosa, WI 53213
We will reimburse your original shipping expenses provided that your defective return is shipped via ground. If you return your product via a faster, more expensive shipper, the additional shipping expenses will not be reimbursed.
Please allow 2-3 weeks for receipt and processing of your return. Once your credit is processed, you will receive notification via e-mail. To replace or exchange your return item, simply re-order the product from the online store.
If the wrong address was provided and a package is returned to us, additional shipping and handling will be charged.
Questions about anything?
Please contact us.